Microsoft has announced significant price increases for its Dynamics 365 suite, the first hike in five years. Starting October 1, 2024, customers will see an average increase of 11.5%, with some services rising by as much as 16.7%. Followed by another smaller increase effective October 1, 2025. This change aligns with industry trends, as many business software providers are raising prices to offset costs and invest in AI-driven innovations.
Key Points:
- Dynamics 365 Price Hike: Increases range from 10.3% to 16.7%, impacting both cloud and on-premises users.
- Affected Modules: Finance, Supply Chain Management, and Commerce are among the services seeing the highest price adjustments.
- New Features: Microsoft attributes the hike to continuous product enhancements, including AI-powered tools like Copilot.
- Global Impact: This change will affect new and existing customers worldwide; additional increases are anticipated in October 2025.
- Budget Implications: Businesses may need to reassess CRM and ERP budgets or explore alternative solutions.
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Reference: Microsoft hikes Dynamics 365 prices by around ten percent or more